Legal & regulatory

Legal & regulatory information

Regulatory details, insurance and redress, the complaints procedure, and the practice’s regulatory documents.

Regulatory information

Sikorska Notary Limited is a private limited company registered at the Companies House of England and Wales with number 14336748.

Sikorska Notary Limited supplies notarial services to individuals throughout England and Wales.

Sikorska Notary Limited Faculties through the Faculty Office of the Archbishop of Canterbury:

The Faculty Office 1, The Sanctuary
Westminster, London SW1P 3JT
telephone: 020 7222 5381
email: faculty.office@1thesanctuary.com
Website: www.facultyoffice.org.uk

Redress information

Sikorska Notary maintains professional indemnity liability cover, which is at least the minimum level of cover specified by the Master of the Faculties (presently £1 million).

Sikorska Notary’s professional indemnity insurance is underwritten by HCC International Insurance Company PLC Fitzwilliam House, 10 St Mary Axe, London EC3A 8BF.

Further information on Sikorska Notary’s insurance cover may be obtained by sending e-mail to office@sikorskanotary.co.uk.

Complaint procedure information

Sikorska Notary aims to provide all clients with efficient and high standard of services. However, in the unlikely event that you should wish to complain, please get in touch with us immediately so that we can do our best to resolve the problem for you.

If you are dissatisfied about the service you have received please do not hesitate to contact us directly to discuss any concerns and we will do our best to resolve any issues at this stage. Our telephone number is 07401 388 094 and email address is office@sikorskanotary.co.uk.

If we are unable to resolve the matter you may then complain to the Notaries Society of which we are a member, and who have a complaints procedure approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute. In that case please write (but do not enclose any original documents) with full details of your complaint to:

Secretary of The Notaries Society
Society PO Box 876
Chichester
PO19 9ZH
telephone: 01908 803527
email: secretary@thenotariessociety.org.uk

Finally, even if you have your complaint considered under the Notaries Society’s Complaints Procedure, you may at the end of that procedure or after a period of eight weeks from the date you first notified us that you were dissatisfied, make your complaint to the Legal Ombudsman if you are not happy with the result.

The Legal Ombudsman’s contact details are:

Legal Ombudsman
PO Box 6806
Wolverhampton
WV1 9WJ
telephone: 0300 555 0333
email: enquiries@legalombudsman.org.uk
website: www.legalombudsman.org.uk

Complaints to The Faculty Office should be addressed to:

The Registrar
The Faculty Office
1 The Sanctuary
Westminster
London
SW1P 3JT
telephone: 020 7222 5381
email: faculty.office@1Thesanctuary.com

If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman within six months from the conclusion of the complaint process.

Regulatory documents

The following documents are available to download as PDFs.

Sikorska Notary practice is regulated pursuant to the Legal Services Act 2007 by the Master of the Faculties through the Faculty Office of the Archbishop of Canterbury.

Any questions about the practice?

Call or email and we will point you to the right document or answer directly.

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